Wednesday, December 28, 2005

Measuring Product Experience!

This is one of the best examples I have seen of a government agency measuring the ROI of the products they select to use.

The King County Environmental Purchasing Program in Seattle, WA actually tracks the counties experience with recylced products they have used in place of new products.

They have a form that identifies criteria that rate the experience of that product in relation to the cost savings. One of the things that seem to be missing is the longevity of the recycled product in comparison to new products.

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